FAQ

Common Issues to help you get up and running!

Help! I got a key that isn't working!

First make sure your switch doesn't have a bent pin. If the pins are straight, disconnect your keyboard and verify your diode is installed in the proper direction and both the diode and swtich socket are soldered completely.

How do I connected my Wired Keyboard?

First connect the TRRS cable to each half. Next plug in your usb C cable from your keyboard to your computer.

Remember, when disconnecting, always disconnect the USB first, then the TRRS. When connecting, however, plug in the TRRS first THEN the USB cable. If you disconnect your TRRS while your USB is plugged in or after the USB is plugged in then you will cause your keyboard to crash.

My Keyboard isn't Powering on!

Make sure your USB and TRRS cables are FULLY inserted. If you are using a USB hub, bypass this and plug directly into your computer.